Privacy Policy
Last updated: February 6, 2026
1. Introduction
This Privacy Policy describes how we collect, use, and handle your personal information when you use our coworking space management platform. We are committed to protecting your privacy and handling your data in an open and transparent manner.
2. Information We Collect
2.1 Information You Provide
When you create an account, list a space, or make a booking, we collect:
- Name and contact information (email address, phone number)
- Payment and billing information
- Business information for hosts (company name, address, business details)
- Space listings (photos, descriptions, amenities, pricing)
- Booking and reservation details
- Communications between hosts and guests
2.2 Automatically Collected Information
We automatically collect certain information when you use our platform:
- Device information (browser type, operating system, IP address)
- Usage data (pages visited, features used, time spent on platform)
- Cookies and similar tracking technologies
- Location data (if you provide permission)
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our platform
- Process bookings and facilitate transactions between hosts and guests
- Send you service-related notifications and updates
- Provide customer support and respond to your inquiries
- Prevent fraud and enhance security
- Analyze usage patterns to improve user experience
- Send marketing communications (with your consent)
- Comply with legal obligations
4. Information Sharing
We share your information in the following circumstances:
- Between hosts and guests: When you make a booking, we share necessary information to facilitate the reservation
- Service providers: We work with third-party service providers for payment processing, hosting, analytics, and customer support
- Legal requirements: We may disclose information to comply with legal obligations, enforce our terms, or protect rights and safety
- Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and audits
- Access controls and authentication requirements
- Secure payment processing through certified providers
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your information
- Portability: Request a copy of your data in a portable format
- Opt-out: Unsubscribe from marketing communications
- Restriction: Request restriction of processing in certain circumstances
To exercise these rights, please contact us using the information provided below.
7. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience, analyze usage, and deliver personalized content. You can control cookies through your browser settings, though some features may not function properly if cookies are disabled.
8. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
10. Children's Privacy
Our platform is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our platform and updating the "Last updated" date. Your continued use of the platform after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Email: meduard.krasniqi@yourspaces.io